Shipping Policy
Delivery
P.O. Boxes
We do not ship to P.O. Boxes, we only ship to full addresses. See our Checkout Order Form for all mandatory location information we need to ship.
Order Packages:
Kindly note that each order will come in one box.
Holiday Shipping
Please note the Holiday Shipping Information below, when placing an order during peak holiday season.
ESTIMATED DELIVERY DATES
* All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
We do our best to estimate the most accurate delivery time for your convenience. Our courier will contact you to arrange a suitable delivery time. They will strive to deliver your Adam Star online purchase in the defined time period and shall make no less than two further attempts to deliver to the delivery address submitted.
The courier shall obtain an electronic signature ‘proof of delivery’ which is required for confirmation purposes by Adam Star Co.
For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.
Please note: Estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and subject to change.
SHIPMENTS TO INTERNATIONAL ADDRESSES
We accept orders shipped to destinations outside of the Kuwait.
HOLIDAY SHIPPING INFORMATION
Please note that when placing your online orders for delivery during the Holiday season (e.g. Eid Al-Fitr, Eid Al-Adha, Hijri Day, National Day), shipments may experience additional processing days. Access your order status by signing in to your account or contact us
*Orders received after 12pm will be processed on the next business day.